01
Define your playbook
We learn your hours, services, approved FAQs, escalation rules, and follow-up workflow.
Your front deskcan’t answer every call.FrontBeacon can.
FrontBeacon provides managed after-hours and overflow call coverage for independent dental practices—handling practice-approved routine questions, capturing new-patient details and appointment requests, routing potentially urgent calls by your rules, and sending your team a clear follow-up summary.
Hear the experience for yourself. No sales call required.
Coverage playbook
One call. A clear next step.
Caller
“I’m a new patient and I’d like an appointment after work.”
Answers from the practice-approved playbook
Captures contact details and preferred timing
Prepares a clean request for staff review
Your team
Reviews the summary, confirms the appointment, and owns follow-up.
Your staff stays in control.
Built around the way independent dental practices work
After-hours + overflow coverage
Practice-approved answers
Requests for staff confirmation
Practice-defined call routing
How it works
Reliable backup, configured around your practice.
Keep your team and phone number. FrontBeacon steps in only for the calls and times you choose.
02
Route selected calls
Your existing phone setup sends the after-hours or overflow calls you choose to FrontBeacon.
03
FrontBeacon answers
Calls receive a calm first response while key details, questions, and requests are captured.
04
Your team follows up
Staff receive a clear summary, confirm appointments, and own the appropriate next step.
Capabilities
The essentials of a thoughtful first response.
Focused call handling for the moments when your team is busy or the office is closed.
The boundary matters: FrontBeacon supports the first response. Your practice owns clinical judgment, appointment confirmation, and follow-up.
Routine questions
Responds to practice-approved questions about hours, location, services, and other basics.
New-patient capture
Collects the information your team needs to continue the conversation thoughtfully.
Appointment requests
Records preferred timing and visit needs for staff review and confirmation.
Potentially urgent calls
Follows your practice-defined routing instructions when a caller may need timely attention.
Follow-up summaries
Gives staff a concise record of the conversation and the requested next step.
After-hours and overflow
Adds coverage outside office hours or when the front desk cannot pick up.
FrontBeacon does not diagnose, provide medical or dental advice, or replace emergency services.
Call it yourself
Hear FrontBeacon handle a dental call.
Try a realistic front-desk conversation. Ask a routine question, say you’re a new patient, or request an appointment.
“What are your hours?”“I’m a new patient.”“I’d like to request an appointment.”
Demo only. No appointment will be booked. Please don’t share real patient or health information.
More than software
A call workflow we help you run—not another tool to babysit.
FrontBeacon pairs AI call handling with hands-on setup and ongoing review. We configure coverage around your practice, then refine approved answers and routing rules with you over time.
Concierge setup
We turn your existing front-desk workflow into a clear, practice-specific call playbook.
Practice-controlled responses
Your team decides what FrontBeacon can answer and how exceptions should be routed.
Ongoing refinement
We review call handling with you and improve the playbook as your needs change.
Your team stays in control
FrontBeacon handles the first response; staff confirm appointments and own follow-up.
Managed from day one.
No PMS integration is required for the initial concierge deployment.
Founding practice offer
Straightforward pricing for dependable backup coverage.
Start with a hands-on concierge deployment. We configure the first version around your practice—no PMS integration required.
Founding monthly rate locked for 12 months.
Limited to the first 10 practices so setup stays hands-on.
First 10 practices
$499/ month
Regular price: $749/month
Founding rate locked for 12 months.
What’s included
- 750 call minutes each month
- After-hours and overflow coverage
- Practice-specific call playbook
- Routine-question handling
- New-patient and appointment-request capture
- Practice-defined urgency routing
- Staff follow-up summaries
- Ongoing review and refinement
Overage: $0.30/minute after 750 included minutes.
One-time setup: $500.
Frequently asked questions
Clear answers before we talk.
Still weighing the fit? Call the demo or email us directly—we’ll give you a straightforward answer.
What kinds of calls can FrontBeacon handle?
FrontBeacon handles selected after-hours and overflow calls. It can answer practice-approved routine questions, capture new-patient details and appointment requests, follow urgency-routing rules, and send staff a follow-up summary.
Does FrontBeacon replace my front-desk team?
No. FrontBeacon is backup coverage for calls your team cannot answer. Your staff stays in control of appointment confirmation, patient follow-up, and practice decisions.
Does it book directly into my practice-management system?
Not in the initial concierge deployment. FrontBeacon captures appointment requests for your staff to review and confirm. No PMS integration is required to get started.
How are potentially urgent calls handled?
FrontBeacon follows routing instructions defined by your practice. It does not diagnose, give clinical advice, or replace emergency services. Callers experiencing a medical emergency should call 911.
Do we need to change our phone number?
No. During setup, we configure how eligible calls from your existing line route to FrontBeacon.
What does setup include?
We document your hours, services, approved answers, escalation rules, and staff follow-up workflow, then configure and test the call experience with you.
What happens after a call?
Your team receives a clear summary so staff can review the request, confirm any appointment, and take the appropriate next step.
Can I try it before scheduling a walkthrough?
Yes. Call +1 (848) 359-8053 to experience the live demo. Please do not share real patient or health information on the demo line.
Your front desk. Always on.
Give every after-hours and overflow call a clear next step.
Call the live demo now, or request a walkthrough to see how FrontBeacon can fit around your existing team.
Built for independent U.S. dental practices.